Last updated: October 05, 2022

Thank you for Booking at Flame of the Forest.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You Paid and Booked with Us.

Interpretation and Definitions

Interpretation The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions For the purposes of this Return and Refund Policy:

• 1. Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Blue Jay Entertainment & Developers Pvt. Ltd., 384/1, Flat No. 401, Pushpratan Landmark, Saket Nagar, Indore – 452018, Madhya Pradesh.
• 2. Goods refer to the items offered for sale on the Service.
• 3. Orders mean a request by You to purchase Goods from Us.
• 4. Service refers to the Website.
• 5. Website refers to Flame of the Forest, accessible from https://flameoftheforestindore.com/
• 6. You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Order within 7 days without giving any reason for doing so.

The deadline for cancelling an Order is 7 days from the date on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

• 1. By email: flameoftheforest77@gmail.com.
• 2. By visiting this page on our website: https://flameoftheforestindore.com/
• 3. By phone number: +919826021688
• 4. By mail: 384/1, Flat No. 401, Pushpratan Landmark, Saket Nagar, Indore – 452018, Madhya Pradesh

We will reimburse You no later than 14 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

Conditions for Returns

In order for the Goods to be eligible for a return, please make sure that:

• 1. The Goods were purchased in the last 7 days.
• 2. The supply of Goods made to Your specifications or clearly personalized.
• 3. The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
• 4. The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
• 5. CThe supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following address:

384/1, Flat No. 401, Pushpratan Landmark, Saket Nagar, Indore – 452018, Madhya Pradesh

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Gifts

If the Goods were marked as a gift when purchased and then shipped directly to you, You’ll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to You.

If the Goods weren’t marked as a gift when purchased, or the gift giver had the Order shipped to themselves to give it to You later, We will send the refund to the gift giver.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

• 1. By email: flameoftheforest77@gmail.com.
• 2. By visiting this page on our website: https://flameoftheforestindore.com/
• 3. By phone number: +919826021688
• 4. By mail: 384/1, Flat No. 401, Pushpratan Landmark, Saket Nagar, Indore – 452018, Madhya Pradesh

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund only. Please see below for more information on our return policy. RETURNS All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached. RETURN PROCESS To return an item, please email customer service at flameoftheforest77@gmail.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, and mail your return to the following address: Blue Jay Entertainment & Developers Pvt. Ltd. Attn: Returns RMA # 384/1, Flat No. 401, Pushpratan Landmark, Saket Nagar, Indore, Madhya Pradesh – 452018 Indore, Madhya Pradesh 452018 India Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. REFUNDS After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least fifteen (15) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed. EXCEPTIONS The following items cannot be returned:

● Booked Room or Services For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.

Please Note ● A booked room or service can be cancelled with in 48 hours of booked date. If not then no refund will be initiated. QUESTIONS If you have any questions concerning our return policy, please contact us at: +919826021688 flameoftheforest77@gmail.com